28th - 30th September 2025  |  NEC, Birmingham

Below are some of the more common questions asked when visiting PATS.

Should you wish to ask anything else or discuss any of the below in more detail please do contact us.


 

PATS is held in Hall 1 at the NEC, Birmingham. B40 1NT

+44 (0)121 780 4141

View How to get to PATS or visit the NEC website for travel information

Yes, you will need to register for PATS. This can be done either on arrival or prior to the event, both options are free of charge.  

Registering in advance is the quickest and easiest way, once you’ve registered your ticket will be emailed to you for you to print.   On arrival you can collect a lanyard and badge holder. Should you wish, you can get your badge printed at one of the registration points on your arrival at PATS. Your badge gives you full access to enter the show.

No, simply click on PATS registration and login to your account.  This will take you to your registration Summary page, which has all the details of your booking.  If you have forgotten your password, click the reset link and follow the prompts.  If you have any problems, just call us on +44 (0)1892 862848 and we can access your details and resend your confirmation email.

Registration and entry to PATS is completely free of charge.

Yes; you can bring along as many people as you wish, but they must be members of the trade and registered to visit – either on the day or in advance.  Registering a colleague is easy.  Simply click on the link in your confirmation email or login to your account.  Either way, you will be directed to your registration summary page.  Once on this page, either click on the ‘Invite’ active link or scroll to the ‘Invite a colleague’ button and enter their email address and click the ‘Invite via email’ link.

No.  PATS is a trade-only event; it’s open to retailers, distributors, manufacturers or other professionals in the pet & aquatics supplies market and is at the discretion of the exhibition organiser. Please see  Admissions Policy for further details.

With the exception of assistance dogs, other service animals and animals on stands, no pets or animals of any description will be allowed into the Event.

Please make arrangements for their care prior to arriving at the show.

As this is a trade event children under 16 years of age can be admitted to the show, however they must be accompanied by a responsible adult.

PATS 2025 Opening Times
Sunday 28th September 09:30 - 17:00
Monday 29th September 09:30 - 17:00
Tuesday 30th September 09:30 - 16:00

There is a wide range of food on offer at the NEC, Birmingham. Take a look at their website for information on what is open during PATS and to view the menus.

There is also a range of further restaurants at Resorts World, a short walk from Hall 1 - take a look

The NEC aims to be fully user-friendly for visitors with access needs. There is a quick guide to some of their facilities on the NEC website – if you would like to know more, please contact them directly.

No, The NEC Is a cashless venue so you can only pay by debit/credit card.

We are thrilled with the incredible response from our very first exhibition at PATS! The three days were absolutely brilliant, giving us the opportunity to connect with many new and existing customers. PATS proved to be the perfect platform for launching our new catalogue and introducing over 350 brand-new SKUs. We can't wait to be a part of next year's event at the NEC!

Tom Gwilliam
Sales & Marketing Director |  HugglePets

Supporting Partners