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Below are some of the more common questions asked when visiting PATS.
Should you wish to ask anything else or discuss any of the below in more detail please do contact us.
PATS is held in Hall 1 at the NEC, Birmingham. B40 1NT
+44 (0)121 780 4141
When you arrive at the NEC, look out for PATS on the venue signs. The post code will not take you to the car park for PATS so please follow signage.
The NEC offers great transport links from within the UK and Internationally. For more information on these please visit How to get to PATS or visit the NEC website for further travel information.
Parking charges apply if you do choose to drive, and we recommend you book your parking ticket in advance. Advance parking cost is £13.95 per day, on the day the charge is £18.95 per day. Parking can be pre-booked via the NEC website. Event Parking is normally available to book 3 months before the event.
PATS 2025 Opening Times
Sunday 28th September 09:30 - 17:00
Monday 29th September 09:30 - 17:00
Tuesday 30th September 09:30 - 16:00
Sunday 28th September 09:30 - 17:00
Monday 29th September 09:30 - 17:00
Tuesday 30th September 09:30 - 16:00
You can register for free online.
Yes, you will need to register for PATS. This can be done either on arrival or prior to the event, both options are free of charge.
Registering in advance is the quickest and easiest way, once you’ve registered your ticket will be emailed to you for you to print. On arrival you can collect a lanyard and badge holder. Should you wish, you can get your badge printed at one of the registration points on your arrival at PATS. Your badge gives you full access to enter the show.
No, simply click on PATS registration and login to your account. This will take you to your registration Summary page, which has all the details of your booking. If you have forgotten your password, click the reset link and follow the prompts. If you have any problems, just call us on +44 (0)1892 862848 and we can access your details and resend your confirmation email.
Registration and entry to PATS is completely free of charge.
The NEC offers great transport links from within the UK and Internationally. For more information on these please visit How to get to PATS or visit the NEC website for further travel information.
Parking charges apply if do you choose to drive, and we recommend you book your parking ticket in advance. Advance parking cost is £13.95 per day, on the day the charge is £18.95 per day. Parking can be pre-booked via the NEC website. Event Parking is normally available to book 3 months before the event.
When you arrive at the NEC, look out for PATS on the venue signs. The post code will not take you to the car park for PATS so please follow signage.
Yes; you can bring along as many people as you wish, but they must be members of the trade and registered to visit – either on the day or in advance. Registering a colleague is easy. Simply click on the link in your confirmation email or login to your account. Either way, you will be directed to your registration summary page. Once on this page, either click on the ‘Invite’ active link or scroll to the ‘Invite a colleague’ button and enter their email address and click the ‘Invite via email’ link.
No. PATS is a trade-only event; it’s open to retailers, distributors, manufacturers or other professionals in the pet & aquatics supplies market and is at the discretion of the exhibition organiser. Please see Admissions Policy for further details.
When you arrive at the NEC, look out for PATS on the venue signs. The post code will not take you to the car park for PATS so please follow signage.
The NEC offers great transport links from within the UK and Internationally. For more information on these please visit How to get to PATS or visit the NEC website for further travel information.
Parking charges apply if you do choose to drive, and we recommend you book your parking ticket in advance. Advance parking cost is £13.95 per day, on the day the charge is £18.95 per day and Visitor Express is £26.95. Parking can be pre-booked via the NEC website where further information is also available. Event Parking is normally available to book 3 months before the event.
With the exception of assistance dogs, other service animals and animals on stands, no pets or animals of any description will be allowed into the Event.
Please make arrangements for their care prior to arriving at the show.
As this is a trade event children under 16 years of age can be admitted to the show, however they must be accompanied by a responsible adult.
There is a wide range of food on offer at the NEC, Birmingham. Take a look at their website for information on what is open during PATS and to view the menus.
There is also a range of further restaurants at Resorts World, a short walk from Hall 1 - take a look
The NEC aims to be fully user-friendly for visitors with access needs. There is a quick guide to some of their facilities on the NEC website – if you would like to know more, please contact them directly.
Blue badge holders can watch this video for further information.
No, The NEC Is a cashless venue so you can only pay by debit/credit card.
However there are portable cash dispensers (withdrawal fees apply) around the venue, while free NatWest and HSBC ATMs can be found at the train station.
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